Reliance Jio AI Is Coming for Your Phone Calls, Apps and Home
Mukesh Ambani is not content with running one of India’s largest telecom networks. He wants Reliance Jio AI woven into every phone call, every mobile app, and every living room in the country.
At Reliance Industries’ annual shareholder meeting on Friday, the conglomerate unveiled Jio Call Agent, an AI assistant that joins phone calls to transcribe conversations, generate summaries, and handle tasks like booking cabs, ordering food, and making reservations. Users can activate it by saying “Hey Jio.” The service is expected to roll out later this year to Jio’s more than 500 million subscribers.
What makes the move particularly bold is the distribution play. Rather than launching a stand-alone app, Jio is embedding the AI directly into its telecom network, making it a native feature of phone calls themselves. That gives Reliance Jio AI a structural edge over third-party call assistant apps and positions the company to capture the AI interaction layer before rivals do.
Reliance also revealed an AI-powered version of its MyJio app, allowing users to activate eSIMs, manage roaming plans, and handle account tasks through plain language requests. Alongside it came TeleFrame, a home display device that uses AI agents to proactively push information like weather alerts, household reminders, and daily schedules, putting Jio squarely in the ambient home AI space being contested by Amazon and Google.
The announcements build on the launch of Reliance Intelligence last year, an initiative aimed at developing AI infrastructure and services across 22 Indian languages, covering consumers, businesses, and government customers. Ambani, 69, made his position clear at the meeting: “India should not be a mere consumer of AI created elsewhere. It must become a creator, adopter, and a global leader in AI.”
Reliance has been building toward this through partnerships with Google, Meta, and Nvidia, and earlier this year announced plans to invest $110 billion in AI infrastructure. Last week, the company also signed a data center deal with Meta in Gujarat, Meta’s first AI data center partnership in India.
Beyond consumer services, Reliance rolled out AI tools for healthcare, education, farming, and small businesses under the brands JioHealthIQ, JioLearnIQ, JioKrishiIQ, and AI Vyapar, all designed to work across Indian languages.
The shareholder meeting also brought news investors have been waiting on: Jio Platforms’ board approved a draft prospectus for an IPO covering a fresh issue of up to 270 million shares.
Still, questions linger. Reliance did not address how user data collected across phone calls, apps, and connected home devices will be stored, whether it could be used to train AI models, or how it will be shared with technology partners. As Reliance Jio AI scales, those answers will matter as much as the products themselves.
