He Watched Care Workers Drown in Paperwork. So He Built a Way Out
There is a crisis hiding in plain sight inside the care sector. Not a shortage of compassion, but a shortage of the right systems to support it.
Babatunde Esanju saw it clearly. And he could not unsee it.
When Glostarep spoke with the software engineer, founder, and community builder, what emerged was a story about someone who has spent years building practical technology across some of the most demanding industries; FinTech, LegalTech, InsurTech, remittance, investment, and eventually arrived at a problem that felt too important to walk past.
Care workers across the UK are carrying enormous responsibility every single day. But many are still doing it with paper-based records, fragmented tools, and repetitive admin that eats into the time they should be spending on people. Babatunde’s response to that reality is CareSyntra an AI-powered care management platform bringing care planning, documentation, compliance, rostering, and family communication into one secure platform.
The product is early stage. But the problem it is solving is urgent, deeply human, and largely underserved by the technology industry.
What struck us most in this conversation was not just what Babatunde is building, it is why. Because for him, better systems are not about efficiency for its own sake. They are about giving care workers the space to actually care.
This is his story, in his own words.
Tell us about yourself
My name is Babatunde Esanju. I am a software engineer, founder, and community builder with experience across FinTech, LegalTech, InsurTech, Ticketing, CareTech, investment, remittance, and digital products. I currently work with TixTrack, and alongside that, I am building CareSyntra, an AI-powered care management platform for care homes, domiciliary care providers, and supported living organisations.
My work has always been centred on building practical technology that solves real problems. I enjoy creating systems that make operations easier, improve decision-making, and give people better tools to do their work with confidence. Beyond product building, I am also passionate about community. I support initiatives that help people learn software development, grow their confidence, and access opportunities in technology.
What problem are you solving with your work, and why does it matter?
With CareSyntra, I am working on a problem I have seen clearly in the care sector: care teams are under pressure, but many are still expected to deliver high-quality care while using fragmented tools, manual processes, paper-based records, and repetitive admin workflows. Care workers and managers already carry a lot of responsibility. When care planning, documentation, medication records, incident reporting, rostering, compliance, and family communication are spread across different systems, it creates unnecessary stress and makes it easier for important details to be missed.
CareSyntra is being built to bring these key parts of care management into one secure platform. The goal is to help care providers reduce admin burden, improve documentation, strengthen compliance, and give managers better visibility across their services. This matters because better systems can support better care. When care teams spend less time fighting paperwork and disconnected processes, they can spend more time focusing on people.
How did you get into this space, and what has your journey been like so far?
My journey started in software engineering. Over the years, I have worked on products across different industries, including finance, insurance, remittance, investment, legal technology, ticketing, and care technology. That experience gave me a strong foundation in building secure, reliable, and scalable systems. But my interest in care technology became stronger after seeing the realities of the care sector more closely.
I saw how much responsibility care workers carry every day, and how much time can be taken up by documentation, handovers, reporting, and compliance tasks. It became clear to me that care is not only about compassion, it also depends on good systems, accurate information, and timely communication. That is what led me to CareSyntra. I wanted to combine my software engineering experience with a real understanding of the operational challenges in care.
The journey so far has involved building the platform, registering the company, speaking to people in the sector, refining the product, and shaping CareSyntra into a practical solution for care homes, domiciliary care providers, and supported living organisations.
It is still an early-stage journey, but it is one I care deeply about.
What’s been the most challenging part of your work, and how are you handling it?
The most challenging part has been building for a sector where trust, compliance, and
reliability are extremely important. Care providers cannot simply adopt any tool. They need to know that a platform is secure, practical, easy to use, and built with an understanding of how care services actually operate. At the same time, building as an early-stage founder means making progress with limited resources, testing ideas, speaking to users, and improving the product continuously.
I am handling this by staying close to the real problem. I am focused on building features that solve day-to-day issues for care teams, such as faster documentation, better care planning, clearer reporting, stronger oversight, and easier communication with families. For me, CareSyntra is not about building technology for attention. It is about building something useful, trustworthy, and genuinely helpful for care providers.
What are you seeing in your space right now that people are not paying attention
to?
A lot of people are talking about AI, but not enough attention is being paid to the daily administrative pressure on care workers and care managers.
The real opportunity is not only in big AI ideas. It is in using AI and better software to reduce repetitive admin, improve care notes, support better handovers, help managers spot risks earlier, and make compliance easier to manage.
Another area that deserves more attention is family communication. Families want reassurance. They want to know that their loved ones are safe, supported, and receiving proper care. This is even more important for families who live far away or cannot visit regularly. I believe the next generation of care platforms should not only help providers manage operations. They should also help families feel more informed, connected, and confident.
What are you currently focused on building or improving next?
I am currently focused on strengthening CareSyntra’s core platform and making it more useful for real care operations. The main areas I am working on include AI voice documentation, AI-assisted care planning, rostering, medication records, incident reporting, compliance dashboards, staff management, family communication, and operational analytics.
The goal is to help care homes, domiciliary care providers, and supported living organisations move away from fragmented tools and manage care more confidently from one secure platform. Alongside my role at TixTrack, I am building CareSyntra carefully and intentionally, with a long-term vision to support better care delivery through practical, reliable, and human-centred technology.
Where can people find you?
LinkedIn
Personal website
CareSyntra
GitHub
.NET Nigeria Community
Meetup
“Care is not only about compassion, it also depends on good systems, accurate information, and timely communication.”
— Babatunde Esanju, Founder, CareSyntra
